Course details
Operations Management
OPER 50500A
In an increasingly competitive environment, firms must ensure that the design, implementation, and control of their systems and processes are aligned with their business strategy in order to sustain a competitive advantage. This course discusses how the organization's operations function manages its resources and processes in order to deliver products, services, and experiences that feature superior attributes in terms of cost, variety, responsiveness, quality, and innovation. We examine the key operational decisions (e.g. facilities, inventory, capacity, technology, etc.) that the organization must make to support its strategic positioning, and the trade-offs inherent to such decisions. We will also discuss the new stakes and perspectives that the Industry 4.0 offers to create more value.
Themes covered
Operations strategy and operational system design decisions
Supply chain challenges and practices
Matching supply and demand
Process flow and capacity management
Inventory and variety management
Process improvement and quality system
Trends and best practices in operations and supply chain management
Influence of technologies artificial intelligence and the advent of Industry 4.0
Important notes
Course in French : OPER 50500
Course code
OPER 50500A
Subject
Opérations et logistique
Program
MBA
Instruction mode
On-site learning
Credits
1,5