Characteristics of an e-commerce platform: Key features and their connection to the consumer lifecycle.
Industry and key stakeholders.
Business models and types of e-commerce platforms (e.g. online stores dropshipping marketplaces such as Amazon Etsy Fab Wanelo).
Review of three key concepts: Modularity customization and configuration.
Integration with internal management systems (synchronous asynchronous).
Understanding and critiquing new trends: Integration with social media (social commerce) and with other sales channels such as mobile or brick-and-mortar stores.