Course details

Social Media Marketing

MARK 50162A
Digital masters are business organizations fully connected with social networks and sharing value with all partners. Nowadays, it is a competitive imperative. The main question is: how to build a strong and efficient social media presence? The learning objectives are as follows: showing how social media do create value; proving that it is accessible to all enterprises, without any exception; admitting that it is about communication, not marketing per se; introducing new principles and concepts specific to social media strategy; defining content marketing; integrating social media platforms with the client decision journey; managing properly a social media crisis; measuring the ROI of social media; explaining the key role of a strong internal social media marketing. Harnessing social media is a business asset. A systemic perspective will prevail here. Many jobs related to social media marketing are available.
Themes covered

1) The real economic importance of social networks and the role of social media role in business value creation

2) Different platforms different strategies: in search of an integrative approach

3) The necessary integration of social media in the digital marketing strategy

4) Managing a social media crisis: how to canalize negative buzz?

5) Positioning or re-positioning a brand through social media?

6) Measuring the impact of social media: mission possible!

7) The implementation of a social media strategy in B2B

8) The accessibility of social media to SMEs

9) The key success factors in a successful social media campaign: a model

Important notes
Course in French : MARK 50162
Préalable(s) : MNGT 56180(A)(Co) et être inscrit au MBA à temps partiel, ou être admis au programme 3792 - Visiteur - Entente mobilité.
Course code
MARK 50162A
Subject
Marketing
Program
MBA
Instruction mode
On-site learning
Credits
1,5

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