1) The real economic importance of social networks and the role of social media role in business value creation
2) Different platforms different strategies: in search of an integrative approach
3) The necessary integration of social media in the digital marketing strategy
4) Managing a social media crisis: how to canalize negative buzz?
5) Positioning or re-positioning a brand through social media?
6) Measuring the impact of social media: mission possible!
7) The implementation of a social media strategy in B2B
8) The accessibility of social media to SMEs
9) The key success factors in a successful social media campaign: a model