Course details
The Art of Communicating as a Manager
MNGT 56124A
This workshop is intended for MBA students with or without experience communicating as a manager. It focuses on understanding and experimenting with basic notions of taking ownership of and mastering communication as a manager. Students will become more aware of their own communication styles and of which approaches to prioritize in certain situations. Students will build this awareness in class with daily actions, through a self-assessment process, simulations, and an experimental and reflective approach. Leaders have to communicate verbally and in written form to convince, influence, and motivate audiences with varying expectations and in various contexts. Students need a firm grasp of certain approaches and tools to prepare for this.
Themes covered
The basics of successful communication
The art of feedback
Active listening - an essential component of communication
Charisma in communication
Knowing how to manage one's emotions during stressful conversations
Individual oral presentations as well as improvised and group presentations (including the verbal and non-verbal)
Different ways to be concise
Writing an effective communication plan
Writing a business case
Important notes
Course in French : MNGT 56124
Prerequisite(s): MNGT 50482(A)(Co)
Course code
MNGT 56124A
Subject
Management
Program
MBA
Instruction mode
On-site learning
Credits
1