Course details
Design and Analysis of Operational Systems
OPER 60512A
This course also provides an introduction for the students to a fundamental tool in process analysis, i.e. discrete event simulation. This type of simulation allows the analysis of an operational system over time. Typical key performance indicators that are analysed are the level of stock in the system (or the number of people present in a service process) and the total time (including both process and waiting time). This simulation will allow the students 1) to better understand the main underlying concepts, and 2) to be equipped with an important analysis tool that they can use in practice.
Themes covered
1. Operational systems strategy and trade-offs
2. Basic concepts of process analysis (elements of a system flow analysis capacity bottleneck Little's law basic relationships between key performance indicators)
3. Analysis of an operational system with variability (sources and impact of variability safety capacity waiting line analysis blocking and starving in production lines discussion of `The Goal')
4. Simulation workshops (basic concepts of discrete event simulation; introduction to the software modeling simple systems such as production lines; modeling complex systems; output analysis)
5. Strategic issues in capacity management (pooling of resources; flexibility and the concept of chaining)
6. Application of capacity management for specific contexts
7. Variety management (costs related to variety modular design; postponement)
Important notes
Course in French : OPER 60512
Course code
OPER 60512A
Subject
Opérations et logistique
Program
Maîtrise en gestion (M. Sc.)
Location
Côte-des-Neiges
Instruction mode
On-site learning
Credits
3