Course details
Operations Strategy and Process Improvement
OPER 60521A
More specifically, the course :
- explores the many facets of Lean management and continuous improvement with the help of numerous examples;
- provides an overview of improvement and problem-solving tools, and the contexts in which they are most appropriate;
- shows the different stages involved in improving a process, and the management issues involved in an improvement approach;
- prepares students to become players who can integrate this management practice into their daily lives, or to act as members of a process improvement team, or even as internal consultants within an organization.
Themes covered
Origins and foundations of Lean and continuous improvement
A3 problem solving
Toyota Kata and scientific thinking
Continuous improvement tools (process mapping 5s kanban pokayoke SMED etc.).
Kaizen events Reengineering and 6 sigma
Strategy deployment and hoshin kanri
Lean Management System Daily Management System (DMS) and strategic alignment
Lean Leadership
Organizational culture and the learning organization
Important notes
Course in French: OPER 60521
Course code
OPER 60521A
Subject
Opérations et logistique
Program
Maîtrise en gestion (M. Sc.)
Location
Côte-des-Neiges
Instruction mode
On-site learning
Credits
3